Terms & Conditions

Kazzanga is a registered business, and by using this website or placing an order with us, you consent to these following Terms & Conditions.

1. Payment must be made in full before an order can be finalized and sent. Please give us 24 hours to confirm your payment (via Paypal or Direct Deposit). Once payment has been received, your order will be packed and sent via Australia Post.
   
2. Cancellations or changes of orders can only occur if the order has not yet been sent out by us. If you would like to change, modify or cancel an already placed order, please contact us as soon as possible via sales@kazzanga.com.
3. All product pricing is shown in AUD. We only deliver within Australia or New Zealand.
   
4. Kazzanga reserves the right to cancel, modify or refund any order that was incorrectly charged, due to IT issues or software inconsistencies.
5. Orders that have not been paid for within 14 days of placing the order will be cancelled. 
6. Prices and availability of products are subject to change. 
7. Any graphics or logos made available through this website are the property of their respective owners.
8. Product images are subject to change. If a product image is inconsistent with the product purchased, you may contact us at sales@kazzanga.com.
9. Order processing times may vary, depending on the popularity of a specific item, delays in the delivery service, or limited resources.
10. Please note that we are not required to provide a refund if you change your mind. If there is a major issue with the product or if the product is significantly different than what was ordered, please let us know within 30 days of receiving your order, and we can provide a refund. Please contact us via sales@kazzanga.com with more details about the issue and we can discuss further options. For more information, please see our refund policy.
11. Please note that we do not generally accept returns on products. If a product received is faulty, has major damage, or is significantly different than what is ordered, please let us know within 30 days of receiving your order, and we can provide a refund instead. We may accept returns depending on the circumstance. If you wish to return a product, please contact us via sales@kazzanga.com, and we can discuss further options.
12. Here at Kazzanga, we value our customers, and take care to properly package and prepare your products. However, if your parcel arrives with notable damage, please notify the delivery driver immediately. You may be required to lodge a damage claim with Australia Post. If a product in your order is damaged, please contact us at sales@kazzanga.com. We will contact you in regards to the product issue to discuss further options. For more information, please see our refund policy.

For further questions or inquiries about our Terms & Conditions, please contact us via our email sales@kazzanga.com, or call Kazzanga on 0409965556.